Terms & Conditions

Last Updated: October 4, 2026 Welcome to Debra Moore Quality Solutions LLC (“DMQS,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of debramoorequalitysolutions.com and the products, services, educational materials, digital resources, consulting services, training, and other content offered by DMQS. By accessing this website, purchasing a product or service, or otherwise using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website. SERVICES DMQS provides quality-management consulting, professional training, educational materials, books, digital products, templates, tools, and related resources. Services may include Quality Management System development and implementation, ISO 9001 readiness support, internal auditing, CAPA and root cause analysis, document control, management review, quality inspection, KPI development, continuous improvement, and related quality-management services. Specific consulting engagements may be governed by a separate proposal, Statement of Work, consulting agreement, or other written agreement. If a separate written agreement conflicts with these website Terms & Conditions, the terms of the applicable written agreement will control for that engagement. EDUCATIONAL AND PROFESSIONAL INFORMATION Information provided through this website, books, training materials, templates, tools, and other DMQS resources is provided for educational and general informational purposes. Organizations remain responsible for determining which requirements apply to their operations and for implementing and maintaining their own management systems. DMQS does not represent or guarantee that use of our services or materials will result in certification, accreditation, regulatory approval, audit success, or any particular business outcome. ISO AND THIRD-PARTY STANDARDS References to ISO standards or other industry standards are provided for educational, consulting, and informational purposes. DMQS is an independent business and is not affiliated with, endorsed by, or sponsored by the International Organization for Standardization (ISO) or any certification body unless expressly stated otherwise. Customers are responsible for obtaining authorized copies of applicable standards when required. DMQS does not authorize reproduction or distribution of copyrighted third-party standards. INTELLECTUAL PROPERTY Unless otherwise stated, the original content of this website and DMQS-created books, templates, forms, worksheets, training materials, graphics, downloads, tools, and other resources are owned by or licensed to Debra Moore Quality Solutions LLC and are protected by applicable intellectual-property laws. Purchasing or accessing a DMQS product does not transfer ownership of the underlying intellectual property. DIGITAL PRODUCTS AND LICENSE Unless a product expressly states otherwise, digital products purchased from DMQS are licensed to the purchaser for personal professional use or internal use within the purchasing organization. You may not resell, redistribute, sublicense, publish, share publicly, upload to a public repository, or commercially reproduce DMQS digital products without prior written authorization. Additional license terms may accompany individual products and will apply to those products. PURCHASES AND PAYMENTS Prices, payment requirements, deposits, and other purchasing terms will be presented at the time of purchase or in the applicable proposal, invoice, Statement of Work, or agreement. Customers agree to provide accurate billing and transaction information and to pay all charges they authorize. Payments may be processed by third-party payment providers and may also be subject to those providers' terms and privacy policies. REFUNDS AND CANCELLATIONS Refund and cancellation eligibility may differ depending on whether the purchase involves consulting services, training, physical products, or downloadable digital products. Applicable requirements are described in the DMQS Refund & Cancellation Policy and, where applicable, the customer's proposal, Statement of Work, invoice, or consulting agreement. ACCEPTABLE USE You agree not to use this website or DMQS materials to violate applicable law, infringe intellectual-property rights, interfere with website security or operation, distribute malicious software, misrepresent DMQS materials as your own, or engage in unauthorized resale or distribution of DMQS content. THIRD-PARTY WEBSITES AND SERVICES Our website may contain links to third-party websites, marketplaces, social-media platforms, payment providers, or other services. These services are operated independently from DMQS. DMQS is not responsible for the availability, content, security, policies, products, or practices of third-party websites or services. DISCLAIMER OF WARRANTIES To the extent permitted by applicable law, the website and general informational resources are provided on an “as available” and “as is” basis. DMQS does not make warranties regarding uninterrupted website availability or that every resource will be suitable for every organization or circumstance. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded. LIMITATION OF LIABILITY To the extent permitted by applicable law, DMQS will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, this website or general informational materials. Any limitations applicable to paid consulting or professional services may also be addressed in the applicable consulting agreement or Statement of Work. INDEMNIFICATION To the extent permitted by applicable law, you agree to indemnify and hold harmless Debra Moore Quality Solutions LLC and its representatives from claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights. PRIVACY Your use of the website is also subject to our Privacy & Cookie Policy, which describes how information may be collected, used, and protected. GOVERNING LAW These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise. CHANGES TO THESE TERMS DMQS may update these Terms & Conditions periodically. Updates will be reflected by changing the “Last Updated” date on this page. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law. CONTACT US Questions regarding these Terms & Conditions may be directed to: Debra Moore Quality Solutions LLC 900 E Pecan St, Ste 300, Box 115 Pflugerville, TX 78660 Email: deb@debramoorequalitysolutions.com Website: debramoorequalitysolutions.com